Returns and Refunds
At Caseverse, we strive to ensure that every product meets your expectations in terms of quality and performance. However, due to the nature of our business and products, we maintain a strict no returns and no refunds policy.
1. No Returns Policy
- Caseverse does not accept any returns for products purchased through our website. All sales are final once the order has been processed and shipped.
- We advise customers to review all product details, specifications, and compatibility requirements before making a purchase to ensure that the selected product meets their needs.
2. No Refunds Policy
- Caseverse does not offer any refunds for orders once they have been completed. This applies to all products, including those that may have been purchased in error, or those no longer required by the customer.
- Refunds will only be issued if the item ordered is out of stock or unavailable for shipment. In such cases, a full refund will be provided for the purchase amount.
3. Damaged or Defective Products
While we do not accept returns or issue refunds, in the event that a product arrives damaged or is found to be defective, please contact us immediately after receiving the product. We will assess the situation and may offer a replacement product under certain conditions, at our discretion.
4. Exchanges
We do not offer exchanges for any products. Once an order is processed, it cannot be modified or swapped for a different item.
5. Exceptions
The only exception to this policy is if Caseverse is unable to fulfill an order due to stock unavailability. In such cases, a refund will be issued for the purchase amount.
6. Changes to Policy
Caseverse reserves the right to modify or update this Returns and Refund Policy at any time without prior notice. Any changes will be effective upon posting on our website.